Returns & Exchanges
At GANCUBE, we want you to be completely satisfied with your purchase; if you are not happy with your fashion items, we offer a 30-day return policy for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach the Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt until your refund has been processed by our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing