Frequently Asked Questions
Everything you need to know about your GANCUBE shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 5-10 business days. Express shipping options are available at checkout for faster delivery within 2-4 business days.
What is GANCUBE's return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. GANCUBE uses organic cotton, recycled polyester, and eco-friendly dyes across our entire seasonal collection.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.